Privacy policy

Last updated: April 12, 2026

This Privacy Policy describes how SAVIA (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including:

Web browser
IP address
Time zone
Cookies installed on your device

As you browse, we also collect information about:

The pages you view
Products you look at
Referring websites or search terms
How you interact with the site

When you make a purchase or attempt to make a purchase, we collect:

Name
Billing and shipping address
Payment details
Email address
Phone number

HOW WE USE YOUR INFORMATION

We use your personal information to:

Process and fulfil your orders
Communicate with you about your order
Screen orders for potential risk or fraud
Provide you with marketing communications (if you have opted in)
Improve and optimise our website and customer experience

SHARING YOUR INFORMATION

We may share your personal information with third parties to help us operate our business, including:
Payment processors
Shipping providers
Marketing and analytics platforms
These providers only use your information as necessary to perform their services.
We may also disclose your information if required to do so by law.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve your browsing experience and analyse website traffic.

These may include cookies from third-party services such as:

Shopify
Google Analytics
Meta (Facebook/Instagram)

You can choose to disable cookies through your browser settings, however this may affect your experience on our site.

MARKETING COMMUNICATIONS

If you opt in to receive marketing, we may send you emails or messages about new products, promotions and updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.